[{"data":1,"prerenderedAt":100},["ShallowReactive",2],{"blog-article-7-tips-for-collaboration-with-hotels":3},{"id":4,"title":5,"slug":6,"cover":7,"date":8,"reading_time":4,"recommended_articles_title":9,"tags":10,"sections":17,"recommended_articles":99},11,"7 tips for collaboration with hotels","7-tips-for-collaboration-with-hotels","feaeba78-a791-4f7c-800b-56d50464a789","2025-12-16T12:00:00","Recommended Articles",[11,14],{"id":12,"name":13},13,"Partners",{"id":15,"name":16},14,"Growth",[18,26,31,37,42,47,52,57,62,67,72,77,83,88,93],{"id":19,"type":20,"sort":21,"title":22,"content":23,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":25},59,"text",1,"To turn partnerships into steady bookings","\u003Cp>For many transport operators, hotels are a dream partner.\u003C\u002Fp>\n\u003Cp>If you secure just a few good properties in your city, they can feed your fleet with \u003Cstrong>predictable airport runs, business transfers and event shuttles\u003C\u002Fstrong> all year long.\u003C\u002Fp>\n\u003Cp>The problem? Most company only have \u003Cstrong>“a concierge contact on WhatsApp”\u003C\u002Fstrong> instead of a structured partnership. No contract, no clear volumes and the flow of bookings depends on who is on shift at the front desk.\u003C\u002Fp>\n\u003Cp>Let’s change that.\u003C\u002Fp>\n\u003Cp>Here are \u003Cstrong>7 practical tips\u003C\u002Fstrong> to move from ad-hoc hotel referrals to real, win-win partnerships that generate steady bookings and how tools like iTransfers can help.\u003C\u002Fp>",null,[],{"id":27,"type":20,"sort":28,"title":29,"content":24,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":30},60,2,"Tip 1. Sell to the real decision circle, not “the hotel”",[],{"id":32,"type":33,"sort":34,"title":24,"content":24,"image":35,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":36},61,"image",3,"27ca722d-e9dc-4902-8a0f-75c728a69172",[],{"id":38,"type":20,"sort":39,"title":24,"content":40,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":41},62,4,"\u003Cp>There is no such thing as “the hotel” as a single buyer.\u003C\u002Fp>\n\u003Cp>When it comes to guest transportation, you are talking to a \u003Cstrong>small decision circle\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>General Manager \u002F Rooms Division\u003C\u002Fstrong>. Cares about guest satisfaction scores, reviews and revenue.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Front Office \u002F Guest Relations.\u003C\u002Fstrong> Cares about smooth check-in\u002Fout and fewer angry guests in the lobby.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Concierge\u003C\u002Fstrong>. Cares about reputation and reliable local partners.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Finance\u003C\u002Fstrong>. Cares about contracts, rates, commission structure and payment terms\u003Cbr>\u003Cbr>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Each of them needs a different “Profit”:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>General Manager:\u003C\u002Fstrong> \u003Cem>“Our guests rate transport higher, we see fewer complaints and better online reviews.”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Front Office:\u003C\u002Fstrong> \u003Cem>“We spend less time calling around for cars. One system shows us what’s happening.”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Concierge:\u003C\u002Fstrong> \u003Cem>“We look good, because cars always show up and VIPs feel taken care of.”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Finance:\u003C\u002Fstrong> \u003Cem>“We know exactly how much we pay, earn and owe. No envelopes, no manual spreadsheets.”\u003C\u002Fem>\u003Cem>\u003Cbr>\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Before your first meeting, \u003Cstrong>decide which of these wins you can deliver\u003C\u002Fstrong> and prepare your pitch around that, not around “we have nice cars”.\u003C\u002Fp>",[],{"id":43,"type":20,"sort":44,"title":45,"content":24,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":46},63,5,"Tip 2. Lead with guest experience and ancillary revenue",[],{"id":48,"type":33,"sort":49,"title":24,"content":24,"image":50,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":51},64,6,"c8aad094-bd23-42de-93fc-ddeca8423685",[],{"id":53,"type":20,"sort":54,"title":24,"content":55,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":56},65,7,"\u003Cp>Hotels don’t wake up thinking “We must support a local transport company today.”\u003C\u002Fp>\n\u003Cp>They wake up thinking:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cem>“How do we improve guest satisfaction?”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cem>“How do we grow revenue per stay?”\u003Cbr>\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Transportation is a natural part of both:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Airport shuttles and transfers reduce stress and shape the \u003Cstrong>first impression\u003C\u002Fstrong> when guests arrive.\u003C\u002Fli>\n\u003Cli>Private or premium transfers can be sold as \u003Cstrong>ancillary services\u003C\u002Fstrong>, packages, upgrades, VIP experiences.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>So your proposal should sound like:\u003Cbr>\u003C\u002Fstrong>“We help you turn airport transfers and city rides into a branded guest service and an extra revenue stream, without you owning a single vehicle.”\u003Cbr>\u003Cbr>\u003Cstrong>Concretely:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Suggest \u003Cstrong>fixed packages\u003C\u002Fstrong>: “Airport → Hotel”, “Hotel → Business District”, “Hotel ↔ Venue” with clear pricing and commission.\u003C\u002Fli>\n\u003Cli>Offer \u003Cstrong>upsell options\u003C\u002Fstrong>: standard vs premium vehicles, add-ons like meet & greet.\u003C\u002Fli>\n\u003Cli>Show \u003Cstrong>how iTransfers lets you track ride volume and revenue per hotel\u003C\u002Fstrong>, so they see real numbers, not promises.\u003C\u002Fli>\n\u003C\u002Ful>",[],{"id":58,"type":20,"sort":59,"title":60,"content":24,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":61},66,8,"Tip 3. Bring a plug-and-play offer the hotel can launch tomorrow",[],{"id":63,"type":33,"sort":64,"title":24,"content":24,"image":65,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":66},67,9,"f5997903-0f8a-4b25-9a24-c52a9c7d362b",[],{"id":68,"type":20,"sort":69,"title":24,"content":70,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":71},68,10,"\u003Cp>Most hotel teams are overloaded. They won’t design a transport program for you.\u003C\u002Fp>\n\u003Cp>You need to arrive with a \u003Cstrong>ready-to-launch offer\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>1. 3-5 pre-built routes\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Airport ↔ Hotel\u003C\u002Fli>\n\u003Cli>Main train station ↔ Hotel\u003C\u002Fli>\n\u003Cli>Hotel ↔ Business district \u002F Exhibition center \u002F Old town\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>2. Clear service standards\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Pickup timing (e.g. driver in lobby 10 minutes before)\u003C\u002Fli>\n\u003Cli>Waiting time included in rate\u003C\u002Fli>\n\u003Cli>Cancellation and no-show rules\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>3. Simple pricing and commission model\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Flat rates per route\u003C\u002Fli>\n\u003Cli>Optional commission per completed ride or per room-night package\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All of this should fit on \u003Cstrong>one page\u003C\u002Fstrong> you can show to General Manager and Front Office.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>iTransfers:\u003C\u002Fstrong> Use your Timetable and Rides configuration to pre-build these routes and time slots. Show on demo how hotel bookings drop straight into your dispatch board without extra work for them.\u003C\u002Fp>",[],{"id":73,"type":20,"sort":4,"title":74,"content":75,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":76},69,"Tip 4. Make booking zero-effort for front desk & concierge","\u003Cp id=\"ember2069\" class=\"ember-view reader-text-block__paragraph\">Your goal: \u003Cstrong>no one at the hotel should have to call around for cars.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp id=\"ember2070\" class=\"ember-view reader-text-block__paragraph\">Remember what concierges and front-desk agents actually do all day: they handle check-ins, room issues, upgrade requests, local recommendations, and yes, transport, often under time pressure.\u003C\u002Fp>\n\u003Cp id=\"ember2071\" class=\"ember-view reader-text-block__paragraph\">If booking a car is “Send a WhatsApp, wait, copy data into PMS, hope for the best,” your competitor is just one Uber app away.\u003C\u002Fp>\n\u003Cp id=\"ember2072\" class=\"ember-view reader-text-block__paragraph\">Make your proposal very concrete:\u003C\u002Fp>\n\u003Cp id=\"ember2073\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Online booking widget\u003C\u002Fstrong> the hotel can open from a bookmark or tablet at the desk\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Structured form\u003C\u002Fstrong>: guest name, flight, pickup time, route, vehicle type\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Instant confirmation\u003C\u002Fstrong>: booking number + digital voucher they can add to the guest folio\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live status\u003C\u002Fstrong>: “assigned \u002F on the way \u002F on side \u002F completed” visible in one glance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp id=\"ember2074\" class=\"ember-view reader-text-block__paragraph\">\u003Cstrong>iTransfers:\u003C\u002Fstrong> give the hotel \u003Cstrong>read-only access\u003C\u002Fstrong> or a \u003Cstrong>concierge-friendly shared link to the Ride page \u003C\u002Fstrong>that shows upcoming pickups with live ETA. No need to call your dispatcher, they just refresh the screen.\u003C\u002Fp>\n\u003Cp id=\"ember2075\" class=\"ember-view reader-text-block__paragraph\">When booking is that easy, hotel staff will naturally send you \u003Cstrong>more\u003C\u002Fstrong> rides.\u003C\u002Fp>",[],{"id":78,"type":20,"sort":79,"title":80,"content":81,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":82},70,12,"Tip 5. Protect the hotel with SLAs, GPS tracking and live updates","\u003Cp id=\"ember2077\" class=\"ember-view reader-text-block__paragraph\">Hotels are afraid of one thing more than price: \u003Cstrong>a guest left standing at the curb.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp id=\"ember2078\" class=\"ember-view reader-text-block__paragraph\">Your pitch must include how you \u003Cstrong>protect their reputation\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cp id=\"ember2079\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Service Level Agreements (SLAs)\u003C\u002Fstrong>:\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GPS & ETA visibility\u003C\u002Fstrong> for dispatch and (optionally) hotel staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic notifications\u003C\u002Fstrong>: driver on the way, on side, with passenger canceled, completed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp id=\"ember2080\" class=\"ember-view reader-text-block__paragraph\">Reliable transfer services are a key part of perceived convenience and safety for guests and directly impact their overall experience.\u003C\u002Fp>\n\u003Cp id=\"ember2081\" class=\"ember-view reader-text-block__paragraph\">\u003Cstrong>iTransfers:\u003C\u002Fstrong> show how Tracking & ETA modules let you see every car on the map, send delay alerts and keep an eye on SLAs in real time.\u003C\u002Fp>\n\u003Cp id=\"ember2082\" class=\"ember-view reader-text-block__paragraph\">When the hotel sees that you treat SLAs and visibility seriously, you move from “one of many taxi numbers” to \u003Cstrong>an integrated partner\u003C\u002Fstrong>.\u003C\u002Fp>",[],{"id":84,"type":20,"sort":12,"title":85,"content":86,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":87},71,"Tip 6. Share transparent reports and feedback, monthly","\u003Cp id=\"ember2084\" class=\"ember-view reader-text-block__paragraph\">Even if operations go well, hotels need \u003Cstrong>proof\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp id=\"ember2085\" class=\"ember-view reader-text-block__paragraph\">Make it part of your offer to send \u003Cstrong>a simple monthly report\u003C\u002Fstrong>, for example:\u003C\u002Fp>\n\u003Cp id=\"ember2086\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Number of rides by route\u003C\u002Fli>\n\u003Cli>Revenue and commission owed\u003C\u002Fli>\n\u003Cli>On-time pickup rate and no-show rate\u003C\u002Fli>\n\u003Cli>Top guest feedback\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp id=\"ember2087\" class=\"ember-view reader-text-block__paragraph\">Ancillary revenue from transportation is easier to defend internally when managers see \u003Cstrong>clear numbers\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp id=\"ember2088\" class=\"ember-view reader-text-block__paragraph\">\u003Cstrong>iTransfers:\u003C\u002Fstrong> use analytics and finance modules to export ride counts, revenue per client and basic SLA stats, and turn that into a one-page PDF.\u003C\u002Fp>\n\u003Cp id=\"ember2089\" class=\"ember-view reader-text-block__paragraph\">This also gives you a reason to \u003Cstrong>sit down quarterly\u003C\u002Fstrong> with the hotel to propose:\u003C\u002Fp>\n\u003Cp id=\"ember2090\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>New packages (e.g. event shuttles, late check-out transfers)\u003C\u002Fli>\n\u003Cli>Better upsell flows on their website and confirmation emails\u003C\u002Fli>\n\u003Cli>Adjusted capacity for peak dates (holidays, conferences, festivals)\u003C\u002Fli>\n\u003C\u002Ful>",[],{"id":89,"type":20,"sort":15,"title":90,"content":91,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":92},72,"Tip 7. Start with a low-risk pilot and grow from there","\u003Cp id=\"ember2092\" class=\"ember-view reader-text-block__paragraph\">Don’t ask for a huge, exclusive 2-year contract on day one.\u003C\u002Fp>\n\u003Cp id=\"ember2093\" class=\"ember-view reader-text-block__paragraph\">Instead, propose a \u003Cstrong>30–60 day pilot\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cp id=\"ember2094\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>1–2 routes (e.g. airport ↔ hotel, hotel ↔ key business area)\u003C\u002Fli>\n\u003Cli>Clear SLA and communication rules\u003C\u002Fli>\n\u003Cli>Full access to booking tools and status board\u003C\u002Fli>\n\u003Cli>Monthly report at the end with agreed KPIs\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp id=\"ember2095\" class=\"ember-view reader-text-block__paragraph\">Success criteria might be:\u003C\u002Fp>\n\u003Cp id=\"ember2096\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>% of rides delivered on time\u003C\u002Fli>\n\u003Cli>Number of complaints (ideally zero)\u003C\u002Fli>\n\u003Cli>Guest satisfaction comments about transfers\u003C\u002Fli>\n\u003Cli>Incremental ancillary revenue vs previous period\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp id=\"ember2097\" class=\"ember-view reader-text-block__paragraph\">Once you hit those targets, it’s much easier to talk about:\u003C\u002Fp>\n\u003Cp id=\"ember2098\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Making you the \u003Cstrong>preferred partner\u003C\u002Fstrong> for all transfers\u003C\u002Fli>\n\u003Cli>Promoting your services on the hotel website and in confirmation emails\u003C\u002Fli>\n\u003Cli>Joint marketing (packages, campaigns, email flows)\u003C\u002Fli>\n\u003C\u002Ful>",[],{"id":94,"type":20,"sort":95,"title":96,"content":97,"image":24,"caption":24,"caption_variant":24,"quote_text":24,"quote_author":24,"table_data":24,"table_variant":24,"callout_variant":24,"callout_title":24,"callout_text":24,"callout_text_position":24,"cards_layout":24,"cards":98},73,15,"How iTransfers helps you become the hotel’s “easy partner”","\u003Cp id=\"ember2100\" class=\"ember-view reader-text-block__paragraph\">To summarize, hotels will choose \u003Cstrong>the partner that is easiest to work with\u003C\u002Fstrong>, not just the one with the newest vehicles.\u003C\u002Fp>\n\u003Cp id=\"ember2101\" class=\"ember-view reader-text-block__paragraph\">With iTransfers, you can:\u003C\u002Fp>\n\u003Cp id=\"ember2102\" class=\"ember-view reader-text-block__paragraph\">\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Turn ad-hoc requests into structured bookings via an \u003Cstrong>online booking widget\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Give hotels \u003Cstrong>live visibility\u003C\u002Fstrong> into rides with shared link to the Ride page, GPS tracking and read-only access\u003C\u002Fli>\n\u003Cli>Protect their reputation with \u003Cstrong>SLA monitoring, GPS tracking and automated alerts\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Prove value through \u003Cstrong>clear reports\u003C\u002Fstrong> on rides, revenue and performance\u003C\u002Fli>\n\u003C\u002Ful>",[],[],1793986664995]